1. Overview
This California Consumer Privacy Act (CCPA) Policy applies to California residents and supplements our general Privacy Policy. It describes your rights under the CCPA (Cal. Civ. Code § 1798.100 et seq.) and how to exercise them.
MailSpaceAI does not sell your personal information to third parties. We do not share data for cross-context behavioural advertising.
2. Categories of Personal Information Collected
In the past 12 months, we have collected the following categories of personal information:
- Identifiers: Name, email address, Google account ID, IP address
- Internet or network activity: Browsing interactions with our platform, feature usage data
- Geolocation data: Approximate location derived from IP address (country/city level only)
- Professional information: Company name if provided in your profile or campaigns
- Inferences: Usage patterns derived from platform interactions to improve service
3. Sources of Personal Information
- Directly from you when you create an account or use our services
- From Google OAuth when you sign in
- Automatically through our Chrome Extension and web platform
4. Business Purposes for Collection
- Providing and operating the MailSpaceAI service
- Sending email open and click notifications
- Processing and delivering email campaigns
- Generating analytics and performance reports
- Security monitoring and fraud prevention
- Improving and personalising the service
- Complying with legal obligations
5. Disclosure of Personal Information
We disclose personal information to the following categories of third parties for business purposes:
- Cloud infrastructure and hosting providers
- Google (for Gmail API integration and OAuth authentication)
- Analytics service providers (aggregated, non-identifiable data only)
We do not sell personal information as defined under the CCPA.
6. Your CCPA Rights
Right to Know
You have the right to request that we disclose what personal information we have collected about you, the categories of sources, the business purposes, and the categories of third parties with whom we share it.
Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (e.g., completing a transaction, security purposes, legal obligations).
Right to Opt-Out of Sale
We do not sell personal information. No opt-out is required, but you may contact us to confirm this at any time.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. We will not deny services, charge different prices, or provide a different level of service based on your exercise of these rights.
7. How to Submit a Request
To exercise your CCPA rights, submit a verifiable consumer request by:
- Email: privacy@mailspaceai.com with subject "CCPA Request"
- Web form: mailspaceai.com/contact
We will respond within 45 days. We may need to verify your identity before processing your request.
8. Authorised Agents
You may designate an authorised agent to submit requests on your behalf. We will require written proof of authorisation and may verify your identity directly.
9. Contact
For CCPA-related enquiries: privacy@mailspaceai.com