1. Information We Collect
We collect information you provide directly to us, information we obtain automatically when you use our services, and information from third parties.
Information You Provide
- Account registration information (email address, name)
- Profile information and preferences
- Contact lists and email addresses
- Email content and metadata
- Communications with us
Information We Collect Automatically
- Usage data and analytics
- Device and browser information
- IP addresses and location data
- Cookies and tracking technologies
- Email tracking data (opens, clicks, engagement)
Information from Third Parties
- Google account information (via OAuth)
- Gmail API data
- Google Sheets data (when integrated)
- Public information from social media
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our email tracking services
- Processing and managing your account
- Sending you technical notices and support messages
- Responding to your comments and questions
- Analyzing usage patterns to improve our services
- Detecting and preventing fraud and abuse
- Complying with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
With Your Consent
We may share your information when you give us explicit consent to do so.
Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and storage providers
- Analytics and monitoring services
- Customer support tools
- Email delivery services
Legal Requirements
We may disclose your information if required by law or in response to valid legal requests.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate security measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication mechanisms
- Employee training on data protection
- Incident response and breach notification procedures
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:
Account Data
Retained until you delete your account or request deletion
Email Tracking Data
Retained for up to 2 years for analytics and reporting purposes
Usage Logs
Retained for up to 90 days for security and troubleshooting
6. Your Rights and Choices
You have several rights regarding your personal information:
Access
Request access to your personal information
Correction
Request correction of inaccurate information
Deletion
Request deletion of your personal information
Portability
Request a copy of your data in a portable format
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand how you use our services
- Preference Cookies: Remember your settings and preferences
- Tracking Pixels: Monitor email opens and engagement
You can control cookie settings through your browser preferences.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy, please contact us: